At Creative Biz Academy, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and protect your data when you visit our website, purchase our products, or use our services. By using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect information from you when you visit our website, sign up for our services, purchase a product, or engage with our content. The types of personal information we may collect include:

• Personal Identification Information: Your name, email address, mailing address, phone number, and payment details when you purchase a product or service.

• Technical Data: Your IP address, browser type, device information, and browsing behaviour through cookies and other tracking technologies.

• Usage Data: Information about how you use our website, products, and services, including the pages you visit and how long you spend on each.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To Provide Services: We use your information to process your orders, deliver products, manage subscriptions, and provide customer support.

• To Improve Our Website and Services: We analyze user behavior and feedback to enhance our offerings, improve user experience, and develop new content.

• To Communicate with You: We may send you newsletters, promotional offers, updates, and other marketing communications if you have opted in to receive them. You can unsubscribe from these communications at any time.

• To Process Payments: We use your financial information to process payments securely through trusted third-party payment processors.

• To Comply with Legal Obligations: We may use your information to comply with applicable laws, regulations, and legal processes.

3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device that help us remember your preferences and track your usage. You can choose to disable cookies in your browser settings, but this may affect your ability to use certain features of our website.

4. How We Protect Your Information

We take the security of your personal information seriously. We implement industry-standard security measures, including encryption and secure servers, to protect your data from unauthorized access, disclosure, or loss. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information with trusted third parties in the following situations:

• Service Providers: We may share your information with third-party service providers who assist us with payment processing, website hosting, email communications, and analytics. These providers are bound by confidentiality agreements and are only allowed to use your information to perform services on our behalf.

• Legal Requirements: We may disclose your personal information if required to do so by law, or in response to valid legal requests by public authorities (e.g., a court or government agency).

• Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction. We will notify you of any such changes in ownership or control of your personal data.

6. Your Rights and Choices

You have certain rights regarding the personal information we hold about you:

• Access and Update: You have the right to access and update the personal information we hold about you. You can do this by contacting us directly at support@creativebizacademy.com.

• Opt-Out: You can opt out of receiving marketing communications from us at any time by clicking the unsubscribe link in the emails we send or by contacting us.

• Data Deletion: You have the right to request the deletion of your personal data. We will comply with your request, subject to any legal obligations to retain certain information.

• Restrict Processing: You may request that we limit the way we use your personal information in certain circumstances.

7. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes for which we collected it, including any legal or reporting requirements. Once your data is no longer required, we will securely delete or anonymize it.

8. Third-Party Links

Our website may contain links to third-party websites or services that are not operated or controlled by Creative Biz Academy. We are not responsible for the privacy practices of these third-party websites, and we encourage you to review their privacy policies before providing them with any personal information.

9. Children's Privacy

Creative Biz Academy is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will take steps to delete such information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational needs. Any updates will be posted on this page, and we encourage you to review this policy periodically. Your continued use of our website after changes have been made constitutes your acceptance of the updated policy.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Email: support@creativebizacademy.com